Battle Of The Beasts Essay Research Paper

Skirmish Of The Animals Essay, Research Paper In 1954, with nil yet their originative heads, the Toho Movie organization created the principal enormous beast film. Japan s Godzilla was enlivened. In 1998, with nil however Lucas Arts specific impacts, and a name which ensured a blockbuster, the Centropolis Movie Company created the All American Godzilla Flick. U.S.A. has in the long run discovered its ain Godzilla. Be that as it may, is this new creature superior to the Asiatic one? In spite of the mechanical progresss and fruitful ad, the U.S. Godzilla has really no contrasting with the Nipponese one. Film has changed a bunch in 45 mature ages. In the hours of King Kong and Dracula, # 8221 ; chilling # 8221 ; had an extremely significant hugeness. These days we are too much keen for that. To do a group of cash, one may express a logical control fiction film needs to look existent. In such manner, the American film is much better. The American crowds need to see an energizing film. In such manner additionally, the American film is better. The film is additionally, in many regards, a superior film so any which turned out in Japan. It is non by the by, Godzilla. The American beast doesn t even look like Godzilla. The visual part of Japan s Godzilla is better. The American Godzilla inclines frontward at the hips when he strolls. He has triangular hard command posts and a meager pointy tail. His oral hole resembles an iguana s. The Nipponese Godzilla is non a reptile. He is a changed creature dissimilar to some other. His hard command posts are extremely shaky growings that are everywhere throughout the topographic point. Godzilla, who was intended to mean nuclear holocaust, other than intently takes after a human. As such, we can see a character out of him, non only another colossal reptile. His eyes are both pointed forward like a human, he strolls unsloped like a human, and he has long lower arms like a human. Godzilla doesn T have graduated tables, he has huge opposite diverts in a rugged covering. He has an expansive position, strong legs, and a look that only takes a few people groups breath off. Furthermore, his fame goes a long ways past his demeanors ; you can other than observe it in his chest. The Nipponese Godzilla is better since he has a mind. He is incredible, yet now and again vanquished. He is a relentless power of nature, yet adjacent to a warrior. Godzilla is a huge beast, yet he is other than a character. His face has looks, and he has a group of intention. Such moment nsters are about non-existent in American human progress other than a couple. Ruler Kong, Frankenstein, and Dracula are on the whole fruitful on the grounds that the beast appeared well and good. In the event that the crowd would t be able to encounter remorseful or understanding for an insidious creature, the creature has non done its occupation. Today s American crowds do non hold beasts with minds. Our beast films are about the individuals in the motion pictures, non the beasts. For outline, Alien, Predator, Jurassic Park, Jaws. They are enormous automated props. The crowd has no feeling towards them. At the point when they are on the screen some of the time we may want them off. The American Godzilla is a reptile, nil progressively, regardless of whether it looks reasonable. Last, the Nipponese Godzilla is better in the respect that it does non look existent. No Godzilla film has ever been 100 % sensible. The U.S.A. Godzilla film is reasonable. At the point when a group of people tickers it, they accept their eyes. At the point when you watch a Nipponese Godzilla film you can value the way that it is a film. It neer one time appears to be existent. The crowd can play over the eldritch logical order and elastic suits in their minds. Nipponese Godzilla films aren t existent, they re fictious ; past existent. They resemble we envision when we read a book. Above all else all things considered, Japan s Godzilla is amusing to watch, America s is non. America s Godzilla is just a cool reptile from the discover channel. We have potentially to numerous specific impacts. Since the time Jurassic Parks unrealistically practical dinosaurs, we are non as energized by the horrendous reptiles we see and read about. When something spectacular gets existent, it is not, at this point each piece intriguing as it was before. Extraordinary compared to other Godzilla films, time made would hold to be Godzilla V. Ruler Kong. The contention between the enormous E and west beast. There are a group of good scenes in it, including when King Kong pushes an enormous tree down Godzilla s pharynx, and he hacks it back up. At the terminal King Kong and Godzilla are fighting when they out of nowhere fall over the side of a drop. They fall in H2O, and King Kong is seen swimming to shore, possibly expressing Godzilla is dead. Be that as it may, right? Recall that he can swim submerged! Godzilla International Relations and Security Network t an enliven being. He isn t a reptile or a firedrake or a dinosaur or even a feline in a gum versatile outfit. Godzilla is a universe wide film tale. Genuinely, Godzilla is too much huge to liquefy off. Godzilla is genuinely one of a sort.

Tesco in Indonesia Essay Example | Topics and Well Written Essays - 1500 words

Tesco in Indonesia - Essay Example 1). Because of their tendency of co-activity and the ability to share, rivalry isn't extremely normal, as it is seen as a training that benefits oneself. All things considered, business is clear in Indonesia with serious ventures from inside and outside; be that as it may, the administration of Indonesia is extremely excited about how organizations work to such an extent that, laws that guarantee reasonable rivalry have been set up. For example, Law number 5 disallows monopolistic practices and unjustifiable business rivalry. The goals of Indonesia serious law incorporate protecting the interests of people in general by improving the monetary productivity. Besides, it is equipped towards making a favorable business atmosphere by guaranteeing reasonable business rivalry. Thirdly, the law forestalls monopolistic practices, which may prompt unjustifiable strategic approaches, lastly, it guarantees adequacy and proficiency in business activities. Furthermore, Indonesia gives room from re mote organizations to work in their nation, as long as they withstand to the standards and guidelines administering strategic policies (Act number 5, p1). Verifiable foundation of Tesco began its tasks in 1919, when its proprietor Jack Cohen began selling goods in a slow down, which was situated in London, with just a ?1 on the main day. In 1924, Tesco become a brand in the wake of securing tea shipment and in 1930, Mr. Cohen constructed a stockroom in North London announcing Tesco a privately owned business. Throughout the years, it purchased rival shops, and by the 60s, the general store was at that point selling an assortment of items. Tesco entered Guinness book of records as the biggest store in Europe, and in the 70’s, Tesco had opened a gas station, which was an autonomous retailer. In the 90’s, Tesco had just finished a few takeovers, while in 1996, it presented a 24-hour store (The message Para. 10). Today, Tesco has developed to a goliath grocery store, and i t is obvious all around. Its expansion is clear in the United States, Indonesia, Latin America, china, Scotland, china, Norway, Middle East and Mexico. Also, Tesco is focused on corporate social obligation, for example, foundation for schools and networks. The organization has fused innovation and it empowers web based shopping. Furthermore, the general store offers a scope of items to meet the customer’s needs. Business culture and social inclinations of Indonesia To work effectively in Indonesia, a corporate requires understanding the business culture and laws administering organizations this nation. In this manner, setting up of connections is essential; nonetheless, it requires some investment. Steadfastness and reliability are a need in keeping up a relationship, particularly with the administration authorities. In this nation, men are viewed as developed in the event that they are beyond 40 a years old; in this manner, an outside nation may consider sending more seasone d officials instead of the youthful ones, particularly in arrangements (Doing Business in Indonesia, p112). What's more, organizations in Indonesia are required to build up their encompassing network; along these lines, corporate social duty is supported. Firms are urged to enroll cautiously for their situations, as unacceptable execution isn't respected enough motivation to lay off a representative. Excusal for wrongdoing is successful simply after three alerts. Creating solid associations with

How to Write a Persuasive Essay - The Art of Writing Persuasive Essays

How to Write a Persuasive Essay - The Art of Writing Persuasive EssaysIf you've ever asked yourself how to write a persuasive essay, then this article is for you. It will help you uncover the answer to this question and help you be successful in the writing world. You'll learn the tips and tricks that will make your essay more effective and create a good impact on your reader. It's definitely worth the time and effort to learn.First of all, let's talk about persuasiveness. Persuasiveness basically means persuading an audience to do a certain thing. To illustrate this, think about a sales pitch. You may be a good salesman yourself and have the ability to sell with no trouble. But if you can't get your message across to your target audience, then you'll lose out on a sale.That's why it's important to know how to create an effective way to promote yourself. With proper craftsmanship, you'll be able to convince readers to buy your product or service.In order to be successful in how to wr ite a persuasive essay, you need to set aside time every day to think about the topic. Put all your energy into trying to come up with a better solution for that particular subject.To succeed at how to write a persuasive essay, you need to have a good understanding of your subject. With that said, it's important to learn everything you can about that subject so you can write your own piece with a persuasive tone.A persuasive essay should be informative, yet entertaining. A short and interesting essay should be easy to read and follow.Now that you know how to write a persuasive essay, you'll also be ready to find a way to persuade your reader. You don't want to come across as condescending or obnoxious. You just want your readers to feel more confident when they read your message.Don't give up when you don't succeed right away. As long as you keep at it, eventually you'll be able to write a persuasive essay that even your readers will take notice of.

Collecting Used Vegetable Oil for Homemade Diesel Fuel

Finding and maintaining a good supply of quality used cooking oil for diesel fuel  is as much about fostering relationships as it is about schlepping containers of the amber elixir. The best way to approach the subject is with a friendly upbeat â€Å"we can scratch each other’s backs† demeanor. When first meeting up with restaurant staff try saying something along the lines of, â€Å"Sure we can take that oil off your hands, and it won’t cost a thing.† This puts restaurant managers at ease, making them more likely to provide you with the vegetable oil you need to  make  biodiesel. Keep the Agreement Once you’ve successfully forged an agreement about the how, when and where you’ll pick up the oil, keep it. We can’t stress enough the importance of being prompt and reliable about pick-ups. This is especially important if the restaurant staff make the kind effort to put the oil in buckets or jugs for you. Do whatever you can to score that kind of an arrangement, because it is difficult and messy when you have to pump it out of a sticky, gooey—often smelly—oil barrel out behind the building. Magnify that description by ten on a hot, humid July afternoon.   Securing Your VegetableOil When packing the vessels of oil in your vehicle, make sure the lids are  tightly secured. Take the time to strap or wedge the containers in position or place them in crates to stabilize them for the ride home.  This may seem obvious, but it only takes one loose lid to spill an entire container of smelly oil all over your car.   Always Be Communicating Before getting a restaurant’s waste oil, be sure to ask if it is vegetable oil. A lot of restaurants use liquid shortening, and although it will work, it’s much less reliable for good biodiesel reactions than pure vegetable oil. Stay away from animal fat grease as well—it’s even more difficult to work with than shortening. It’s not good for your reputation among the restaurants if you agree to take their waste vegetable oil only to find it’s shortening or animal grease that you don’t want, and then have to extricate yourself from the deal. Worse still is to just stop collecting it without a word to the manager. If you find, for any reason, that you need to discontinue collecting oil from a particular establishment, give them the courtesy of notification. If you leave them hanging, word travels fast, and you can even ruin the opportunity for other budding â€Å"biodieselists† who will follow in your footsteps.

Boosting corporate customer loyalty - Free Essay Example

Sample details Pages: 14 Words: 4209 Downloads: 1 Date added: 2017/06/26 Category Marketing Essay Type Narrative essay Did you like this example? Hotels boost corporate customer loyalty  through the service quality of the front office personnel INTRODUCTION This research, through a review of literature published on the subject, considers how hotel organisations might boost the repeat patronage of their corporate customers. Changes in the economy and the overall culture of corporate business travel, such as the increase in use of technology instead of trips, have significantly impacted the hotel industry in recent years. These changes à ¢Ã¢â€š ¬Ã…“have altered the possibilities for service delivery and have heightened the importance of promoting a quality ethicà ¢Ã¢â€š ¬Ã‚  (Harrington and Akehurst 2000: 133). Don’t waste time! Our writers will create an original "Boosting corporate customer loyalty" essay for you Create order This is a particularly important consideration in UK hotel organisations, as they have been found to be more complacent and produce lower customer satisfaction than their global competitors (Meyer et al 1999: 374). As Meyer et al (1999) notes, in regards to satisfying the business traveller, à ¢Ã¢â€š ¬Ã…“US hotels showed a better understanding than German or UK hotels of their customers wants and needs that in turn leads to more effective services, higher levels of service quality and customer satisfaction (375). The UK is responding, addressing the use of part-time staff and high turnover through initiatives such as Investors in People, which increases training provision to leisure and tourism workers, amongst others (Maxwell et al 2001: 738). A difficulty in the hotel industry, however, is the importance of providing both quality product and service, as both are integral to the customerà ¢Ã¢â€š ¬Ã¢â€ž ¢s experience (Haynes and Fryer 2000: 240). à ¢Ã¢â€š ¬Ã…“Customer servi ce is the only area over which the hotelà ¢Ã¢â€š ¬Ã¢â€ž ¢s product can be clearly differentiated from its major competitorsà ¢Ã¢â€š ¬Ã¢â€ž ¢ productsà ¢Ã¢â€š ¬Ã‚  (Haynes and Fryer 2000: 240). Therefore, to increase market share and remain competitive in the corporate lodging sector, hotels must focus on service quality. Service quality, defined more fully later in the review of literature, is the ability of a hotel to meet or exceed the expectations of its clientele regarding service provision. Loyalty is the result of high service quality, the repeat patronage of customers to a hotel. It is the front office personnel that often have the most impact on the corporate customer. Jones and Haven-Tang (2005) conclude à ¢Ã¢â€š ¬Ã…“ultimately, responsibility for high quality service provision rests with front-line staffà ¢Ã¢â€š ¬Ã‚  (7). Similarly, McColl-Kennedy and White (1997) report that à ¢Ã¢â€š ¬Ã…“the behaviours of à ¢Ã¢â€š ¬Ã‹Å"front lineà ¢Ã¢â€š ¬Ã¢â€ž ¢ service providers are crucial to the customerà ¢Ã¢â€š ¬Ã¢â€ž ¢s evaluation of the service (249). Haynes and Fryer (2000) report that customer exchanges and relationships with staff have a strong impact on hotel branding, and contribute directly to repeat patronage (241). This research seeks to consider what factors impact customer loyalty amongst business hotel travellers. It therefore provides a review of available literature on the service quality of front office personnel, and the impact of this quality on customer loyalty amongst the corporate traveller. As such, considerations of service quality and customer loyalty as a whole are undertaken, followed by specific consideration of the corporate traveller and three specific research questions addressing how hotels can boost customer loyalty in this customer group. RESEARCH QUESTIONS This examination of literature, therefore, seeks to address three specific questions related to how hotels might boost performance through the serv ice quality of their front office personnel: How strongly does training impact service quality, specifically in regards to the quality attributes that most increase corporate loyalty? What is the impact of technology on service quality in relation to corporate customers? How does employee empowerment effect service quality to corporate customers? These three questions were selected because the researcher hypothesises that these three components are key to the establishment of service quality, and the loyalty that results from high customer satisfaction, in the corporate hotel customer. It is anticipated the results of this research will establish the importance of these three components. LITERATURE REVIEW The first area to be considered in this review of literature is a more complete definition of service quality, as many exist. Chung (1998) provides the following definition: à ¢Ã¢â€š ¬Ã…“Quality is the degree to which a product or service conforms to a set of predetermined standards related to the characteristics that determine its value in the marketplace and its performance of the function for which it was designedà ¢Ã¢â€š ¬Ã‚  (190). Candido (2005) asserts that service quality must focus specifically on strategy and its use in meeting and exceeding customer needs (3). This is reinforced by Buttle and Bok (199 6), who contend that the theory of reasoned action reveals service quality to be directly related to hotel customer expectations (10). McColl-Kennedy and White (1997) elaborate that customer satisfaction in terms of hotel service is typically an emotional response towards what was experienced in comparison to what was expected. If the customerà ¢Ã¢â€š ¬Ã¢â€ž ¢s perception is that service met or exceeded expectations, he or she experiences satisfaction, if expectations are not at least met, he or she is dissatisfied (250). Other theorists support this expectation-based view of service quality. For example, Johns and Tyas (1997) assert à ¢Ã¢â€š ¬Ã…“Service quality is generally visualised as the sum of customer perceptions of the service experienceà ¢Ã¢â€š ¬Ã‚  (474). Similarly, Gould-Williams (1999) states that à ¢Ã¢â€š ¬Ã…“service quality is generally conceptualised as the gap between consumers expectations about a service and their subsequent perception of service perfor manceà ¢Ã¢â€š ¬Ã‚  (101). For practical purposes, literature in the topic breaks down service quality into specific categories for consideration. Citing Crane and Lynch (1988), Gould-Williams (1999) lists the areas of responsiveness, competence, courtesy, and interpersonal skills as impacting on service quality (99). Johns and Tyas (1997) breaks service quality into five attributes: à ¢Ã¢â€š ¬Ã…“tangibles, reliability, responsiveness, assurance and empathyà ¢Ã¢â€š ¬Ã‚  (477). Matzler et al (2004) takes a broader view, using three categories. Basic factors, or dissatisfiers, are the minimum and entirely expected expectations of the customer. If these are not met, regardless of other service provisions, the customer will be dissatisfied (Matzler et al 2004: 1183). Performance factors are possible expectations, and may lead to increased or decreased satisfaction if provided or not provided, respectively. These factors are desired by the customer but not recognised as foundati onal to the service provision. Excitement factors increase customer satisfaction if provided by are not expected, and therefore do not decrease satisfaction if not provided (Matzler et al 2004: 1183). The most common categorization, however, is based on the research of Parasuraman, Zeithaml and Berry (1985, 1986). They originally identified ten factors, later reduced to five, that could be used in the definition and measurement of service quality: understanding, service standards, service performance, communications, and service quality (Tsang 2000: 317). Their service quality model is based on a à ¢Ã¢â€š ¬Ã‹Å"gapsà ¢Ã¢â€š ¬Ã¢â€ž ¢ theory, where the size and direction of each gap impacts the overall quality perception of the guest. For example, service performance measures the difference between the customerà ¢Ã¢â€š ¬Ã¢â€ž ¢s expectations of service quality and the service actually provided (Tsang 2000: 317). Their model provides equal weighting across the five categorise, an assumption challenged by Gould-Williams (1999), who reports that à ¢Ã¢â€š ¬Ã…“even though products and services consist of many attributes, consumers tend to base their overall perception of quality on just a few attributes or in some cases just oneà ¢Ã¢â€š ¬Ã‚  (98). Defining customer demographics and desires can define their expectations of service Inbakaran and Jdackson (2005) concur, concluding that it is often the customer group that determines which factors are most impacting on service quality (59). They conclude that grouping customers by demographics and desires can accurately predict their expectations of service (Inbakaran and Jdackson 2005: 59). In the corporate arena, as in the hotel industry as whole, Harrington and Akehurst (2000) find that quality à ¢Ã¢â€š ¬Ã…“has replaced price as the determining factor in consumer choiceà ¢Ã¢â€š ¬Ã‚  (134). Literature further supports that this focus on quality must lead to a continued consideration of the issue, with quality improvement being an ongoing aim of the hotel organisation (Chung 1998: 189). Customer loyalty is the result of high service quality and other factors that meet or exceed customer expectations. When a business traveller books again and again at the same hotel, he or she displays loyalty to that organisation. Importantly for business travel, this loyalty typically transfers to the overall hotel brand, so that experience of high service quality at one branch location improves the repeat patronage across all brand locations (Buswell and Williams 2003: 47). Conversely, experience that does not satisfy basic factors and possibly even performance factors at one location may decrease loyalty across the brand (Buswell and Williams 2003: 47). Cano (2001) finds all the factors required for the building of a hotelà ¢Ã¢â€š ¬Ã¢â€ž ¢s customer loyalty to be dependent on service quality: service that meets or exceeds expectations, delivered dependably and accurately helpful and prompt staff who are knowledgeable and courteous, conveying trust and confidence the provision of caring, individualised attention and the maintenance of links with the customer during acts of service delivery Inbakaran and Jdackson (2005) assert à ¢Ã¢â€š ¬Ã…“It is an established fact that in the hospitality industry repeat patronage is directly related to the service quality and focused customer serviceà ¢Ã¢â€š ¬Ã‚  (53). However, they also note that customer service experience and the loyalty resulting from positive experiences is based to some extent on the segment of the hotel customer to whom the hotel is appealing (Inbakaran and Jdackson 2005: 57). That is, the service quality factors important to business travellers, such as immediate delivery of messages and concierge services, may not be as impacting on the perception of service quality in other customer groups. It can be difficult, however, to measure or assess service quality. First, as service quality is an experience between two or more people there are an uncountable number of factors that may play a role (Erto and Vanacore 2002: 165). à ¢Ã¢â€š ¬Ã…“Measuring service quality is a very complex task because of the p eculiarities embodied in the service product itself a service is hardly reproduced consistently and exactly, because of the variability of service from time to time and from one customer to anotherà ¢Ã¢â€š ¬Ã‚  (Erto and Vanacore 2002: 165). Citing numerous sources, Gould-Williams (1999) similarly conclude there are a myriad of variables that can be considered, and ways in which service quality has attempted to be measured (100). However, a number of tools and methods have been used to assess service quality. The most common is the use of a style of customer questionnaire known as a SERVQUAL (Johns and Tyas 1997: 475). This is à ¢Ã¢â€š ¬Ã…“one of the most widely accepted mcasures of service qualityà ¢Ã¢â€š ¬Ã‚  in the leisure industry today (Gould-Williams 1999: 102). Based on the work of Parasuraman, Zeithaml and Berry previously mentioned, this questionnaire is created using specific attributes of service quality designated by the hotel organisation. These typically rang e from fifteen to twenty-five areas, but can include thirty-five or more quality attributes (Tsang 2000: 319). Customers are asked to scale the quality they expected from each specific service attribute listed, then similarly scale the quality they actually experienced in the service performance of that attribute (Johns and Tyas 1997: 475). Such measures are important because the perceived factors important in customer service have been found to be different for staff and customers. For example, in one study staff ranked politeness as the most important factor, but this was seventh on the list for customers. Personal attention was most important to the customers, but ranked eleventh by staff (McColl-Kennedy and White 1997: 255). à ¢Ã¢â€š ¬Ã…“Clearly, customers and employees have very different expectations from the customer service encounterà ¢Ã¢â€š ¬Ã‚  (McColl-Kennedy and White 1997: 255). Critical incident analysis is another form of evaluating service quality. This metho d does not examine the day-to-day interaction of staff and customers as much as focuses on the few specific encounters found to be most impacting on the overall perception of service quality (Johns and Tyas 1997: 477). Blum (1997) finds that the information such assessments provide to management can be excellent in revealing areas of high and low quality service (351). Although Bare and Turkel (2003) contend that inspection such as is provided by à ¢Ã¢â€š ¬Ã…“mystery shoppersà ¢Ã¢â€š ¬Ã‚  or anonymous inspectors is important to quality service provision (32), Chung (1998) finds that inspection does not improve quality (191). Chung argues that quality must be built into the service system, that to measure it by inspection reduces quality factors to those specific to an individual or situation and therefore is of little use in the long-term (Chung 1998: 191). A good system does much to elimintate potential problems before they impact service quality (Chung 1998: 191). One w ay of creating such a system, and in turn measuring the quality of service provision, is benchmarking. Benchmarking is described as à ¢Ã¢â€š ¬Ã…“the search for industry best practices that will lead to superior performanceà ¢Ã¢â€š ¬Ã‚  (Cano et al 2001: 974). In the tourism industry, this is theorised to be undertaken using a six-step model: à ¢Ã¢â€š ¬Ã…“decide what to benchmark, understand internal processes, decide on best in class, collect data, analyse results, and implement actionsà ¢Ã¢â€š ¬Ã‚  (Cano et al 2001: 975). This is not an exclusive methodology, however. Some researchers have combined benchmarking with SERVQUAL assessment, developing the questionnaire based on benchmarking findings and using it o fulfil the data collection step of the benchmarking process. Specific to corporate loyalty, business travellers do so more regularly and repeatedly visit the same locations than other customer groups (Buswell and Williams 2003: 47). Accommodations are also likely made for an entire organisation by one individual or group, increasing the importance of word-of-mouth and the satisfactory experiences of each traveller. As such, the experience of service quality the corporate customer has at one hotel has more impact on the overall hotel organisation than the impact of the typical tourist customer (Buswell and Williams 2003: 47). Corporate loyalty tends to be collective, the combined experiences of all the travellers in the organisation. Customer loyalty is vitally important in this customer sector, as it à ¢Ã¢â€š ¬Ã…“gives improved opportunities for identifying customers and provides a means of closing the service gap by improving communication between service provider and consumerà ¢Ã¢â€š ¬Ã‚  (Cano et al 2001: 976). The number of similar hotels catering to the corporate customer similarly makes à ¢Ã¢â€š ¬Ã‹Å"hardà ¢Ã¢â€š ¬Ã¢â€ž ¢ standards less relevant, such as whether the bathroom is clean or the lights function. Instead, à ¢Ã¢â€ š ¬Ã‹Å"softà ¢Ã¢â€š ¬Ã¢â€ž ¢ standards, such as are embodied in service quality, that make the business traveller feel like a special guest, are more likely to contribute to repeat patronage (Erto and Vanacore 2002: 167). Gould-Williams (1999) finds that corporate customersà ¢Ã¢â€š ¬Ã¢â€ž ¢ à ¢Ã¢â€š ¬Ã‚ behavioural intentions are not only influenced by global assessments of perceived service quality and value but are also affected by specific employee performanceà ¢Ã¢â€š ¬Ã‚  and that the latter more likely to lead to increased loyalty (101). In the business sector particularly, à ¢Ã¢â€š ¬Ã…“the correlation between service quality and employee performance remains highà ¢Ã¢â€š ¬Ã‚  (Gould-Williams 1999: 108). Of the employee groups, restaurant and front office staff were found to have the most direct impact on guest loyalty (Gould-Williams 1999: 111). One factor which this research anticipates to strongly impact service quality and loyalty is front office training. L ashley (2005) finds that skill gaps in front office personnel correlates highly to lower service quality and customer satisfaction, which is has been shown would reduce loyalty (189). Maxwell et al (2001) go as far as to assert, à ¢Ã¢â€š ¬Ã…“Quality customer service is clearly an imperative of Scottish tourism; staff training is the route to achieving and maintaining this qualityà ¢Ã¢â€š ¬Ã‚  (743). Bare and Turkel (2003) found that hotel companies who increased training in times of workforce cuts and other economic hardship were more likely to remain profitable than those that did not, and a year later showed 80% higher profits than the latter group (32). In one study, a training programme implemented as part of greater HRM scheme improved customer satisfaction 13% in first quarter after implementation, and rose for two additional quarters, after which it remained high (Haynes and Fryer 2000: 246). Harrington and Akehurst (2000) found that cross-training and increased training improved service provision (151). à ¢Ã¢â€š ¬Ã…“By equipping workers with the necessary skills and capabilities, they are in a better position to develop strong cross-functional links and provide high quality service in response to customer demands for greater flexibilityà ¢Ã¢â€š ¬Ã‚  (Harrington and Akehurst 2000: 151). Unfortunately, literature reports training to be underemphasised by many hotel organisations. McColl-Kennedy and White (1997) report from focus groups with a number of hotels that à ¢Ã¢â€š ¬Ã…“relatively little emphasis is given to staff training in terms of customer serviceà ¢Ã¢â€š ¬Ã‚  and à ¢Ã¢â€š ¬Ã…“in all but two hotels, training consisted of the initial induction program, a monthly meeting of departmental staff, and a meeting with their respective supervisor once every three months to review their performanceà ¢Ã¢â€š ¬Ã‚  (McColl-Kennedy and White 1997: 258). Also, in difficult times training is often one of the first areas to be scaled back in the typical hotel, and this is a mistake. Bare and Turkel (2003) argue that softness in occupancy and average daily rate should lead to an increase in training (Bare and Turkel 2003: 32). à ¢Ã¢â€š ¬Ã…“In these difficult times, the hotel companies that spend the most on better employee selection, training, and mystery shopping services will win the prizeà ¢Ã¢â€š ¬Ã‚  (Bare and Turkel 2003: 32). However, à ¢Ã¢â€š ¬Ã…“organizations that recognize the importance of service encounters and in particular the interactions between front line service providers and their customers spend considerable effort, time and other resources in training their employees in service encountersà ¢Ã¢â€š ¬Ã‚  (McColl-Kennedy and White 1997: 249). The Ritz-Carlton, for example, provides at least one hundred hours of training for each employee per year. (McColl-Kennedy and White 1997: 249). Bare and Turkel (2003) assert à ¢Ã¢â€š ¬Ã‚ better training helps find better employees and keeps the go od onesà ¢Ã¢â€š ¬Ã‚  (32). Garavan (1997) finds that social skills training in particular has a positive impact on à ¢Ã¢â€š ¬Ã…“the quality of customer service within a hotel environmentà ¢Ã¢â€š ¬Ã‚  (75). à ¢Ã¢â€š ¬Ã…“These findings suggest that social-skills training of front-line employees may lead to improved quality of service, in the short term at least. demonstrate the linkage between the power of behaviour change and service effectiveness (Garavan 1997: 75). In addition, he concludes that à ¢Ã¢â€š ¬Ã…“training and development can be used to reinforce certain behaviours and attitudes which contribute to effective service while stressing the need for improvement in behaviours which do not facilitate the attainment of desired service quality goalsà ¢Ã¢â€š ¬Ã‚  (Garavan 1997: 75). Technology was surprisingly found to have little impact on customer experience of quality, satisfaction, or loyalty, according to literature. Technology has been found to decrease the need for business travel, as the internet, conference calling and the like now replace many business meetings (Buswell and Williams 2003: 95). This further tightens an already highly competitive hotel industry. Use of technology has also increased competition in that business travellers can now book online, increasing the opportunities for local individual hotels to compete with larger, branded organisations (Buswell and Williams 2003: 95). Branded hotel chains could use computer databases of previous customers to improve personalisation of service to business customers, whilst an independent hotel could not. However, few hotels seem to be capitalising on this area of competitive advantage (Buswell and Williams 2003: 95). Business travellers, however, seem more interested in how service is provided, rather than whether or not technology is employed. Jones and Tang (2005) find that although the physical portion of the product impacted by technology is important, the human elem ent of service still carries the day in respect to corporate loyalty (7). Blum (1997) reviewed 109 articles in hotel and restaurant industry publications over a six-year period, and found that à ¢Ã¢â€š ¬Ã…“despite massive investment by hotel operators in information technology, evidence of improved employee productivity is scantà ¢Ã¢â€š ¬Ã‚  (352). They do find, however, that many hotels are implementing technology to improve guest experience, such as speeding up check in and out, providing online booking, and similar (Blum 1997: 352). More current literature does not indicate, however, that technology has a strong impact on overall customer satisfaction and loyalty. In contrast, the literature reviewed strongly supports the impact of employee empowerment on improved service and resulting loyalty. Garavan (1997) fond that situational factors strongly influence the success of interpersonal interactions (73). As such, the empowered employee can respond to specific situations i n a way that most effectively meets or exceeds the needs of the customer. Employees who are cross-trained and empowered to make circumstantial decisions themselves have been found to be not only more productive, but more motivated as they have a greater sense of involvement with the hotel in which they work (Harrington and Akehurst 2000: 151). Merrick (2000), for example, gives an example of a front office worker who loaned a guest an evening gown (the guest had forgotten hers). This type of decision-making ability and customer focus is only available where employees are empowered to act in situations not spelled out by organisation guidelines. The businesswoman in question reports her intention to continue to patronise this hotel. Buttle and Bok (1996) draw attention to the need of hotel organisations à ¢Ã¢â€š ¬Ã…“to develop systems and processes which are guest-friendly, and which enable staff to identify, and exceed guestsà ¢Ã¢â€š ¬Ã¢â€ž ¢ routine expectations of hotel per formanceà ¢Ã¢â€š ¬Ã‚  (10). They assert that hotels à ¢Ã¢â€š ¬Ã…“should consider empowering customer-contact employees to do whatever is necessary to meet customer requirementsà ¢Ã¢â€š ¬Ã‚  and à ¢Ã¢â€š ¬Ã…“be pro-active in enhancing the interactive quality of the guest experience,à ¢Ã¢â€š ¬Ã‚  concluding à ¢Ã¢â€š ¬Ã…“it is the quality of the guest-employee interactive experience in the hotel that determines whether there will be repeat businessà ¢Ã¢â€š ¬Ã‚  (Buttle and Bok 1996: 10). Harrington and Akehurst (2000) find that often the departmentalisation of larger hotels, like those brands typically catering to the business traveller, leads to reduced empowerment of front office personnel and lower customer satisfaction (149). They conclude that formal structure that cannot be overridden to meet customer expectations impedes integration and service quality (Harrington and Akehurst 2000: 149). Cross-training and increasing the decision-making allowances for front office staff, particularly in areas that are not covered by specific guidance, both improves productivity and quality (Harrington and Akehurst 2000: 149). They conclude that employee resourcefulness has a high correlation with loyalty. à ¢Ã¢â€š ¬Ã…“The effective delivery of service quality rests on the degree to which employees manage the interface with customers,à ¢Ã¢â€š ¬Ã‚  as à ¢Ã¢â€š ¬Ã…“their competencies and skills in effecting such a task are strongly related to both the quality and degree of training offered by the organisation, and also to the extent to which management distributes power and authority within the companyà ¢Ã¢â€š ¬Ã‚  (Harrington and Akehurst 2000: 150). Overall, employee satisfaction is found to be both higher when workers are empowered, and à ¢Ã¢â€š ¬Ã…“one of the most important drivers of quality, customer satisfaction and productivityà ¢Ã¢â€š ¬Ã‚  (Matzler et al 2004: 1179). CONCLUSIONS Findings of this research reveal that training and empowerment are both documented in research to strongly impact service quality for corporate customers. As such, they are similarly important factors in the creation of customer loyalty in this traveller group. As corporate clients typically patronise larger organisations that market to their specific customer demographic, implementation of strategies that increase the training level and circumstantial decision-making functions of front office personnel are likely not only to boost loyalty at individual hotel locations but across the brand, and for multiple customers from the same firm or organisation. Technology was not found to have a substantial impact on the business traveller. Whilst literature acknowledges an effect of technological advancements on a number of functions within the average hotel, most of these are found to be of significantly less importance than the human impact on service quality in the literature reviewed. As such, hotel organisations would be advised to concentrate quality initiatives on improving training for front office staff and to implement systems in which these workers have some decision-making responsibility by which they can best respond to and exceed the needs and wants of their corporate customers. REFERENCES Bare, M. and Turkel, S. 2003. Superior Service Sells Guestrooms. Lodging and Hospitality, May 2003: 32. Blum, S. 1997. Current concerns: a thematic analysis of recent hospitality industry issues. International Journal of Contemporary Hospitality Management, 9(7): 350à ¢Ã¢â€š ¬Ã¢â‚¬Å"361. Buswell, J. and Williams, C. 2003. Service Quality in Leisure and Tourism. Oxfordshire: CABI. Buttle, F. and Bok, B. 1996. Hotel marketing strategy and the theory of reasoned action. International Journal of Contemporary Hospitality Management, 8(3): 5à ¢Ã¢â€š ¬Ã¢â‚¬Å"10. Candido, C. 2005. Service Quality Strategy Implementation: A Model and the Case of the Algarve Hotel Industry. Total Quality Management, 16(1 ): 3à ¢Ã¢â€š ¬Ã¢â‚¬Å"14. Cano, M., Drummond, S., Miller, C. and Barclay, S. 2001. Learning from others: benchmarking in diverse tourism enterprises. Total Quality Management, 12(78): 974- 980. Chung, C. 1999. It is the process: A philosophical foundation for quality management. Total Quality Management, 10(2): 187-197. Dale, B.G., Wu, P., Zairi, M., Williams, A.R. and Van Der Wiele, T. 2001. Total quality management and theory: An exploratory study of contribution. Total Quality Management, 12(4): 439- 449. Erto, P. and Vanacore, A. 2002. A probabilistic approach to measure hotel service quality. Total Quality Management, 13(2): 165-174. Garavan, T.M. 1997. Interpersonal skills training for quality service interactions. Industrial and Commercial Training, 29(3): 70à ¢Ã¢â€š ¬Ã¢â‚¬Å"77. Gould-Williams, J. 1999. The Impact of Employee Performance Cues on Guest Loyalty, Perceived Value and Service Quality. The Service Industries Journal, 19(3): 97-118. Harrington , D. and Akehurst, G. 2000. An Empirical Study of Service Quality Implementation. The Service Industries Journal, 20(2): 133-156. Haynes, P. and Fryer, G. 2000. Human resources, service quality and performance: a case study. International Journal of Contemporary Hospitality Management, 12(4): 240-248. Inbakaran, R. and Jackson, M. 2005. Understanding resort visitors through segmentation. Tourism and Hospitality Research, 6(1): 53-71. Johns, N. and Tyas, P. 1997. Customer Perceptions of Service Operations:Gestalt, Incident or Mythology? The Service Industries Joumal, 17(3): 474-488. Jones, B. and Haven-Tang, C. 2005. Tourism SMEs, Service Quality And Destination Competitiveness. In B. Jones and C. Haven-Tang (eds). Tourism SMEs, Service Quality and Destination Competitiveness: International Perspectives. Oxfordshire: CABI. 1-24. Lashley, C. 2005. Insights into Skill Shortages and Skill Gaps in Tourism: a study in Greater Manchester. In B. Jones and C. Haven-Tang (eds). Tourism SMEs, Service Quality and Destination Competitiveness: International Perspectives. Oxfordshire: CABI. 183-196. Matzler, K. Fuchs, M. and Schubert, A.K. 2004. Employee Satisfaction: Does Kanos Model Apply? Total Quality Management, 15(9-10): 1179-1198. Maxwell, G.A., MacRae, M., Adam, M. and MacVicar, A. 2001. Great expectations: Investors in People in Scottish tourism. Total Quality Management, 12(6): 735- 744. McColl-Kennedy, J. and White, T. 1997. Service provider training programs at odds with customer requirements in five-star hotels. The Journal of Services Marketing, 11(4): 249-264. Merrick, N. 2000. Immaculate Reception. People Management, November 2000, 46-48. Meyer, A., Chase, R., Roth, A., Voss, C., Sperl, K.U., Menor, L. and Blackmon, K. 1999. Service competitiveness: An international benchmarking comparison of service practice and performance in Germany, UK and USA. International Journal of Service Industry Management, 10(4): 369-379. Tsang, N . 2000. Service quality in Chinas hotel industry: a perspective from tourists and hotel managers. International Journal of Contemporary Hospitality Management, 12(5): 316-326. Worsfold, P. 1999. HRM, performance, commitment and service quality in the hotel industry. International Journal of Contemporary Hospitality Management, 11(7): 340-348.

High Blood Pressure Among Pregnant Women - 959 Words

High blood pressure among pregnant women is a common occurrence, especially during the second and third trimester. Hypertension is a result of high blood pressure and can cause increased cardiac output and blood volume. In pregnant women, this is called pregnancy-induced hypertension. Hypertension along with proteinuria, protein excretion in urine, is known as pre-eclampsia. If left untreated, pre-eclampsia can lead to eclampsia. Fetal and maternal mortality, cerebral palsy, and morbidity risks increase with pre-eclampsia and eclampsia, due to lack of blood flow. Pregnant women’s serum levels of minerals have been shown to decrease during pregnancy, most likely due to the increased nutritional needs due to the growing fetus. Pregnant women with pre-eclampsia have been shown to have slightly lower levels of magnesium when compared to healthy pregnant women. This suggests the deficiency of magnesium could be related to the pre-eclampsia.1-4 The effect of magnesium in pregnant wo men has been a strong topic to study. In fact, some studies have used magnesium as a form of treatment for pre-eclampsia. Magnesium has been shown to provide mild vasodilation in pregnant women, which improves circulation for mother and baby.4-7 Although studies have shown to use magnesium as a treatment, there have been few on using magnesium as a preventative measure for high blood pressure in pregnant women. The main study was a double blind, randomized clinical trial conducted to determine whetherShow MoreRelatedHypertension : A Common Disease893 Words   |  4 Pagesis also known as high blood pressure (HBP). It is a common disease which mainly affects people over the age of 60. Hypertension is caused by increased pressure on the arteries. It is measured with a blood pressure cuff. When taking a reading on hypertension, there are two numbers that are used: The top number is called systolic and the bottom number is diastolic. High blood pressure is measured in millimeter of mercury (MmHg). There are four stages of high blood pressure: the normal stageRead MoreMorning Sickness in Pregnant Women Functions for Toxic Avoidance1647 Words   |  7 PagesMorning sickness is a term to describe the ill feeling experienced by pregnant women who are in their first trimester of pregnancy. The ill feeling is better defined as food aversions, nausea and vomiting. It is termed ‘morning sickness’ because many women experience it upon rising (Profet, 1995); but in reality, morning sickness could happen at any time of the day. So the term morning sickness may be a misnomer. There are many other terms used including nausea and vomiting in pregnancy (NVP) ratherRead MoreTeenage Pregnancy And Teen Pregnancy1664 Words   |  7 PagesTeenage Pregnancy According to cda.org, in 2013, a total of 273,105 babies were born to women that were in between the ages of 15-19 years old. Teenage pregnancy is a major concern in today’s society. This paper will talk about teenage pregnancy, statistics, ways to prevent teenage pregnancy, and after birth options. So why is teenage pregnancy so important? Some people are concerned about teens getting pregnant at such an early age. There are other people that do not pay much attention to it becauseRead MoreA Research Study On Pre Eclampsia1556 Words   |  7 Pagesthe pregnant woman and fetus. Numerous studies have been conducted in the last thirty years that have proven that the reduced use of sodium has in fact, increased a pregnant woman’s chances of developing this disease even though, it has been thought that reducing sodium would actually help the mother. This has caused Dr. Brewer to develop â€Å" The Dr. Brewer Pregnancy Diet† which actually goes against what most western medical professionals believe that will help prevent preeclampsia in pregnant womenRead MoreProbiotics Affect Health In Many Different Ways, But They1728 Words   |  7 Pageshand, there have been reports that probiotics can cause severe side effects such as dangerous infections, in people with seri ous underlying medical problems.2 There have many studies conducted with athletes, women, men, infants, and children. The main point that I am focusing on is pregnant women the have gestational diabetes mellitus (GDM). Probiotics supplements are not for everyone, so it is very important for patients that want probiotics pills to first check with their doctor to see if they willRead MoreMultiple Outcomes Of Multiple Pregnancy984 Words   |  4 Pagesthe years between 1980 and 2008, due to use of fertility treatments and childbearing among women older than 35 years (Multiple Pregnancy, 2015). The causes of multiple pregnancies are race, gene, age (pregnancy after age of thirty), use of fertility- stimulating drugs and in vitro fertilization (Multiple Pregnancy and Birth: Twins, Triplets, and High-order Multiples ). Caring more than one baby is considered high risk pregnancy, because of the many complications that may occur during the periods ofRead MoreSex Education And Birth Control 1384 Words   |  6 Pagesâ€Å"Approximately one million teens get pregnant and give birth every year in the United States. Eighty percent of those births are to unmarried teens (ProQuest Staff)†. Teenage Pregnancy is when a mentally immature female adolescent under the age of nineteen is pregnant. Pregnant Teenagers would have to face many consequences and problems because they are physically and mentally unprepared to have babies. The teenagers’ futures would be limited because they would have to quit high school to care for their babiesRead MoreThe Effects Of Being Obese During Pregnancy?1239 Words   |  5 Pagesmedical and social issue, the relevance of which is determined, in the first place, by a high prevalence of obese pregnant women. The frequency of obesity among pregnant women in western Europe and the US ranges from 6 to 28% (Matias et al., 2013). Obesity accompanying pregnancy is considered as a significant risk factor. According to separate prospective studies, obesity is associated with the changes in the pregnant body. Increased insulin, androgen and leptin adversely affect the functioning of theRead MoreTypes Of Hypertension And Secondary Hypertension1434 Words   |  6 PagesPathophysiology The amount of blood the heart pumps and the amount of resistance the arteries have to blood flow determines the blood pressure. High blood pressure results when the heart pumps more blood through narrowing arteries. There are many physiological mechanisms involved in maintaining a normal blood pressure, and the upset of any of these mechanisms may play a role in the development of hypertension (Beevers, Lip, O’Brien, 2001). Normal blood pressure for adults is a systolic readingRead MoreIron Anemi Iron Deficiency Anemia1249 Words   |  5 Pagesanemia, what exactly it is? Iron deficiency anemia is a very common type of anemia seen these days. It is a condition in which the blood lacks adequate amount of healthy red blood cells. As its name iron deficiency anemia itself implies that in this condition there is lack of iron in the body. Due to the lack of iron body fails to produce enough substances in the red blood cells which help them to carry oxygen (hemoglobin), thus in this condition a person may feel very tried and even short of breath

Management and Organization Marketing Strategies

Question: Discuss about theManagement and Organization for Marketing Strategies. Answer: Introduction: This report evaluates the management and marketing mix strategy as well as its effect on an organization. Here, Boost Juices has been chosen for the purpose of reviewing its marketing strategies and management activities to overcome the issues. This report presents a detailed idea on the strength and weakness of the company. It also provides an insight into the leadership styles and management approaches, present in the company. This report also incorporates the perspectives of the managers that are used to motivate the employees. Apart from that, there is also a description of the conflicts in this organization, however, solutions have also been identified. Moreover, this report also incorporates a significant strength of this enterprise. Recommendations have also been included in the in this study. The report also allows the comparison of the recommendations to assess the efficiency prior to the application. Furthermore, this report also helps to give a critical review on the importance of the undercover boss and its approaches to the management of an organization. Assessment of the Strengths and Weakness of the Organization: This part includes assessment of the strength as well as the weakness of the Boost Juice. Strength: Since 2000, this company has established a stable market with the help of their successful marketing strategies and effective management skill (www.boostjuice.com.au, 2016), such as: Innovative products offering as well as uninterrupted and satisfactory service. The company possesses a strong recognition along with the brand value in Australia. Interesting ways to promote the products. Frequent campaigns and advertisements organized by the Boost Juice have always resulted in the positive outcome for the company. Boost Juice has been privileged with the customer loyalty as products of this firm are popular among the consumers. A communicative approach to the customers that has helped the company in more engagement with the consumers. Sacks et al. (2015), mentioned that to set up a firm business, companies must have the assurance for the strong financial flow. Boost Juice have the sufficient monetary resources back up that have resulted positive in terms of the marketing for the company. Boost Juice has focused on expanding their business internationally. Weakness: However, besides all these strengths, there is also few weaknesses of this enterprise, such as: Boost Juice arrange promotional activities frequently, thus their marketing expenditure is too high. This can affect the customer affordability, as Greene (2014), mentioned that an organization always tend to cover up their costing by increasing the product pricing or by lowering the quality of the service and quality. Though Boost Juice enjoys an excellent recognition in the Australia, it is yet getting more attention in other continents. The company has taken initiatives for the market expansion globally; however, expected positive outcomes have not been received. One of the major concern for this company is market fall of the products during winter. Evaluation of the Leadership and Management Styles in the Enterprise: Boost juice follows the democratic style partially while managing the relationship with the employees. According to, Cumberland Alagaraja (2016), democratic leadership allows the evaluation of the opinions and suggestions of the employees with intensity. All the employees are allowed to participate in the discussion as they have the direct contact with the consumers and can provide an actual image of the market. Apart from this, attributes from the transactional leadership are also followed here. Founder of the Boost Juice, Janine Allies guides the employees in a natural and warm manner as well as she also motivates the employees to enhance the performance. The report has stated that the friendly workplace environment of this company is an advantage for the skilled employees and their satisfactory service. Boost Juice practices their punch line Love Life for both the work culture and the marketing strategies (Allis, 2013). However, managers can intervene if the employee fails to agg regate the expected performance. Leaders guide the employees to reach the expected level of performance and can recognize their effort by rewarding them. Moreover, Hofmann (2015), mentioned that, in transactional form of leadership, authorities required the employees to be more dedicated to the existing policies rather than changing those policies; however, flexibility is present in work pressure. Effective Measures of the Managers to Motivate the Employees: Skill and performance of the employees depend on the motivation, provided by the employees (Kelly Clark, J.E, 2014). Manager's inspirational approach results in higher outcome while making employees enthusiastic for the work. In Boost Juice managers possess interactive approach to the employees; moreover, they also maintain cooperative gesture towards the consumers. They have the knowledge about the products and supervise the offered service to the clients. As the relationship between managers and employees are natural and casual, employees feel more secured to the authority and can discuss their requirements and demands without hesitation. Moreover, managers are supportive and helpful to the employees while considering their needs. Managers plays a major role to motivate the employees by providing the incentives according to the performance to boost the efficiency of the employees (Suriyamurthi, Velavan Radhiga, 2013) Explanation About the Conflicts in the Organization and their Solution: Armstrong et al. (2012), mentioned, conflicts always negatively affect the company it decreases the production and lowers the standard of the company. Conflicts can arise from several factors such as difference of the opinions between the employer and employees, problematic strategies, and difference between the expectation and application. For Boost Juice there is a conflict regarding the price of the products. The report stated that customers feel the products are not worth of its pricing. It is too high whereas, the products are not up to the expectation. Moreover, there is also controversy concerning the freshness and ingredients of the juice. There is also contradiction regarding the health factor of the juice; the company focus on the children and teens as their main target audience, however, issues have been raised on excessive sugar contain in the product and presence of the allergen. Recommendation to Overcome the Conflict: To get over the conflicts, mentioned above, the company can introduce budget friendly products with a different quantity of the juices and smoothies. Apart from that, they can provide discounts on particular products. Surveying the market is one of the best options for any company to understand the actual condition of the business (Sharma, 2015); thus, Boost Juice can conduct the survey to know the requirements of the consumers and consider the pricing of the products according to the demand. to make the health and safety concern more transparent the company can organize workshops and campaigns where all the products will be made engaging the customers along with the announcement of the actual facts for choosing the ingredients. Identification of an Important Strength in the Company: Kotler et al. (2015), suggested that it is necessary to shortlist the positive outcome of the company as it helps the organization to revise those positive points to make the company center of attraction while promoting marketing strategy. For Boost Juice, the significant strength is the interesting product segmentation along with the innovative marketing strategy. This company has got its maximum recognition within 5 years after the entry into the market due to the successful promotional activities, whereas, the combination of taste with the freshness of the ingredients and health supplement have provided a strong base to this company. Comparison of the Recommendations: As per the Undercover Boss concept, it does not involve thorough revision of the activities and performance of the employees. Market surveys are more significant as it involves information in a larger context and variations of the information are also considered in such a method. Undercover boss allows inspecting of the employee activities rather the customer satisfaction and market demand. Sipe Frick (2015), suggested it is also necessary to have the understanding of the market scenario as well as the employee management activities. Critical Review on the Undercover Boss Method: This concept allows the boss to monitor the employees personally for a limited time. The boss undercovers as an employee and tries to collect information as much as possible while supervise the daily works of the employees. Based on their performance appropriate employees are given either rewards or punishment. However, this method is not apposite for all the organizational environment. It is difficult to assess the performance properly in such a short time, moreover, both the unstructured reward and punishment can create miscommunication and confusion regarding the hierarchy of any firm (Robbins et al., 2013) Apart from that, few employees get rewarded leaving many of the employees unattended in the list. Other than the Undercover Boss method company can conduct frequent surveys, face to face discussion with the employees, questionnaire session within the organization to know trhe actual scenario of the compny. Conclusion: Hence, from the above discussion, it can be concluded that this report is relevant to the topic of the marketing mix. Here, different criteria have been covered in the context of both marketing strategy and leadership management. Light has been shed upon the strength and weakness of the Boost juice. Moreover, managerial approaches have been included for better understanding of the management strategy of the company. Conflicted issues have also been considered as the matter of research; however, recommendations have also been incorporated. Furthermore, a comparison has been drawn between different aspects of suggestion. This report also gleams the evaluation of the recommendations as well as critical analysis on the undercover boss method and its recommendation. Therefore, this report fulfills all the requirements and an overall idea about the Boost Juice can be availed, apart from that, the report can be revised for further extensive research. Reference List: Allis, J., (2013).The Secrets of My Success: The Story of Boost Juice, Juicy Bits and All. John Wiley Sons. Armstrong, G., Kotler, P., Harker, M. Brennan, R. (2012).Marketing: an introduction. Pearson Prentice-Hall, London. Cumberland, D.M. Alagaraja, M., (2016). No Place Like the Frontline: A Qualitative Study on What Participant CEOs Learned From Undercover Boss.Human Resource Development Quarterly. Greene, M., (2014). Modeling the Dynamics on the Effectiveness of Marketing Mix Elements. Hofmann, H., (2015). Marketing Concept for a New Milk Drink Based on the Evaluation of Consumers Preferences. Kelly, W.N. Clark, J.E., (2014). 4 Leading Culture, People, and the Strategic Plan.Leadership and Management in Pharmacy Practice, 51. Kotler, P., Keller, K.L., Manceau, D. Hmonnet-Goujot, A., (2015). Marketing management(Vol. 14). Englewood Cliffs, NJ: Prentice Hall. Robbins, S., De Cenzo, D., Coulter, M. Woods, M., (2013).Management: the essentials. Pearson Higher Education AU. www.boostjuice.com.au,. (2016). Retrieved 24 September 2016, from https://www.boostjuice.com.au/wp-content/uploads/2011/09/A-Bit-about-Boost-2011.pdf Sacks, G., Mialon, M., Vandevijvere, S., Trevena, H., Snowdon, W., Crino, M. Swinburn, B., (2015). Comparison of food industry policies and commitments on marketing to children and product (re) formulation in Australia, New Zealand and Fiji.Critical Public Health,25(3), 299-319. Sharma, P., (2015). Impact of product differentiation, marketing investments and brand equity on pricing strategies.European Journal of Marketing,49(5-6), 760-781. Sipe, J.W. Frick, D.M., (2015).Seven pillars of servant leadership: Practicing the wisdom of leading by serving. Paulist Press. Suriyamurthi, S., Velavan, M. Radhiga, T.D., (2013). Importance of leadership in innovations of HR practices.Advances in Management,6(11), 47.

Interview With Socrates Essays - Socratic Dialogues,

Interview With Socrates Greek philosopher and educational reformer of the fifth century B.C.; born at Athens, 469 B.C.; died there, 399 B.C. After having received the usual Athenian education in music (which included literature), geometry, and gymnastics, he practised for a time the craft of sculptor, working, we are told, in his father's workshop. Admonished, as he tells us, by a divine call, he gave up his occupation in order to devote himself to the moral and intellectual reform of his fellow citizens. He believed himself destined to become a sort of gadfly to the Athenian State. He devoted himself to this mission with extraordinary zeal and singleness of purpose. He never left the City of Athens except on two occasions, one of which was the campaign of Potidea and Delium, and the other a public religious festival. In his work as reformer he encountered, indeedhe may be said to have provoked, the opposition of the Sophists and their influential friends. He was the most unconventional of teachers and the least tactful. He delighted in assuming all sorts of rough and even vulgar mannerisms, and purposely shocked the more refined sensibilities of his fellow citizens. The opposition to him culminated in formal accusations of impiety and subversion of the existing moral traditions. He met these accusations in a spirit of defiance and, instead of defending himself, provoked his opponents by a speech in presence of his judges in which he affirmed his innocence of all wrongdoing, and refused to retract or apologize for anything that he had said or done. He was condemned to drink the hemlock and, when the time came, met his fate with a calmness and dignity which have earned for him a high place among those who suffered unjustly for conscience sake. He was a man of great moral earnestness, and exemplified in his own life some of the noblest moral virtues. At the same time he did not rise above the moral level of his contemporaries in every respect, and Christian apologists have no difficulty in refuting the contention that he was the equal of the Christian saints. His frequent references to a divine voice that inspired him at critical moments in his career are, perhaps, best explained by saying that they are simply his peculiar way of speaking about the promptings of his own conscience. They do not necessarily imply a pathological condition of his mind, nor a superstitous belief in the existence of a familiar demon. Socrates was, above all things, a reformer. He was alarmed at the condition of affairs in Athens, a condition which he was, perhaps, right in ascribing to the Sophists. They taught that there is no objective standard of the true and false, that that is true which seems to be true, and that that is false which seems to be false. Socrates considered that this theoretical scepticism led inevitably to moral anarchy. If that is true which seems to be true, then thatis good, he said, which seems to be good. Up to this tome morality was taught not by principles scientifically determined, but by instances, proverbs, and apothegms. He undertook, therefore, first to determine the conditions of universally valid moral principles a science of human conduct. Self-knowledge is the starting point, because, he believed, the greatest source of the prevalent confusion was the failure to realize how little we know about anything, in the true sense of the word know. The statesman, the orator, the poet, think they know much about courage; for they talk about it as being noble, and praiseworthy, and beautiful, etc. But they are really ignorant of it until they know what it is, in other words, until they know its definition. The definite meaning, therefore, to be attached to the maxim know thyself is Realize the extent of thine own ignorance. Consequently, the Socratic method of teaching included two stages, the negative and the positive. In the negative stage, Socrates, approaching his intended pupil in an attitude of assumed ignorance, would begin to ask a question, apparently for his own information. He would follow this by other questions, until his interlocutor would at last be obliged to confess ignorance of the subject discussed. Because of

Write a College Term Paper

Write a College Term Paper Write a College Term Paper Write a College Term Paper Students are often intimidated about writing college-level term papers. By reviewing key prewriting strategies, you will learn how confidently begin writing formal college term paper. This lesson is designed to show how thinking about purpose, audience, and role can shape your writing and make it easier for you narrow down a topic. Being able to generate ideas is also a key skill for writers of term papers as you continue to narrow down your topic. You probably have already heard what a thesis statement is, and by reviewing key strategies for writing the thesis, you will be able to craft your own thesis. Once you have a preliminary thesis, you can begin to outline ideas, which will help you to organize your thoughts and make the writing process much easier. Term paper: Considering Your Writing Context The writing context includes three key factors: The writers purpose The writers audience The writers role Term paper purpose Think about any recent writing that youve done, whether it was writing an term paper for one of your classes or sending an email home to your parents. No matter type of writing youre doing, there is a reason why youre writing. In general, there are four main reasons for writing: To entertain the reader To relate an experience and/or express feelings To inform the reader about something interesting or important To persuade the reader to think or act in a particular way Understanding your purpose before you start writing is an important part of the argumentative term paper writing process: Term paper audience Having a clear idea of who your audience will be is just as important as identifying your purpose. First, you need to have a clear sense of who your reader is, and second, you need to know what the reader is like. Just about every decision you make about your writing will be influenced by your audience. For instance, what type of vocabulary would be appropriate for your audience? Will you need to define certain terms or can you assume your audience already knows the given terminology? Interesting posts: Dissertation Paper PhD Thesis My Dissertation What is a Thesis? Thesis Methodology

What Is Plagiarism Research Paper Example | Topics and Well Written Essays - 750 words

What Is Plagiarism - Research Paper Example Even though the presence of plagiarism can be witnessed everywhere in the writing world, academic world seems to be the most affected one. Current academic curricula are developing with the help of assignments, project works and term papers. As part of the home works, teachers often ask students to prepare some assignments on different topics. Students on the other hand prepare assignments with the help of illegal channels. According to a study conducted among American High school students in 1998, â€Å"83% of the students found to be actively engaged in cheating activities and 67% had copied someone’s home work† (Foss& Lathrop, p.3). This paper briefly analyses various dimensions of plagiarism. We are living in a world of shortcuts. The generations in the past were ready to do hard work. On the other hand current generation and the upcoming generation are not much interested in doing hard work for learning something. For many students, earning an academic qualificatio n at any cost is the major objective of education rather than learning. The development of technologies such as internet helped them a lot in passing academic examinations without much hard works. It should be noted that internet is an ocean of knowledge. Moreover, it helps students to get their assignments done through others. When such shortcuts are readily available to them, many students use it to avoid the agony of self-preparing difficult assignments. Roberts (2007) mentioned that â€Å"lack of research skills and writing skills, problems in evaluating internet sources, confusion about how to cite sources, pressure, poor time management and organizational skills, cultural factors etc are the major reasons for the students’ habit of plagiarism† (Roberts, p.2). It should be noted that it is difficult for the students to prepare academic papers without using the ideas of others. However, while using the ideas of others, it is necessary to acknowledge it. When a stud ent deliberately uses the ideas of others without giving credit to them, it can be labelled as intentional plagiarism. On the other hand â€Å"Unintentional Plagiarism occurs when students use the words or ideas of others but fail to quote or give credit, perhaps because they don't know how† (Intentional and unintentional plagiarism). Many students have the habit of copy paste the ideas of others in their academic papers. Some students may describe the ideas of others in their own words which are referred as paraphrasing. In any case, proper citation is necessary to acknowledge that these ideas were indebted to others. While using the ideas of others; directly and indirectly, students should cite it in the body of the paper as well as in the bibliography. Direct quotations should be enclosed in the paper within quotation marks. Moreover, bulk quotations (More than 40 words) should be marked as a separate block in the paper. On the other hand, while paraphrasing, it is not nec essary to mark it as a separate block; however, the sources of the ideas should be mentioned at the end of the paraphrasing paragraph. In some cases, students may generate ideas which might have already expressed by others. It is difficult for them to know whether these ideas were already generated or not. In such cases, plagiarism checking software can help. For example, â€Å"Washington College has contracted with Turnitin.com, a web-based plagiarism prevention service. Students can use this service to avoid plagiarism† (Guidelines for the Use of the Turnitin.com Plagiarism Detection System). Moreover, plagiarism detection software has the ability to detect the percentage of plagiarism in a paper. Students can use such software to detect and eliminate plagiarism as much as they want. Under citing and over citing are not good while

Immigration Essay Example | Topics and Well Written Essays - 750 words - 3

Immigration - Essay Example However, in the pursuit of the freedom and success that people dream about, many migrate to foreign countries, risking so many things and achieving nothing but being trapped in similar or even worse situations than those which they have left at home. This paper will look deeper into the political and economic issues which are the issues people leave home and the same problems which they face in their new residents as well as possible remedies for such situations. In Flight from Oaxaca, the author shares why Luz Dominguez, Marcela Melquiades and other Mexican immigrants have left their homes. It is revealed that the primary reason for their flights is poverty. They all agree that life in their country of origin is difficult where the minimum wage cannot even be enough to feed their families. Their poverty, though, is not because they are lazy. Instead there are forces that are out of their control. For instance, the political situation in Oaxaca, a state of Mexico, brought about too many difficulties to the citizens. In 2006, there had been so many protests because of the belief that there was fraud in the July presidential election. This led to the paralysis of major businesses. In addition, other grievances came out due to the situation. For instance, citizens claim that Mexico is not a poor country but it has become one because the oil which is being exported does not go back to the people which, they have now questioned. Mexicans say that if the government will only do its job well, the people will not suffer and will not have to choose moving out of the country. For reasons of poverty and political issues, Dominguez and other Mexicans crossed the borders to the United States. However, they seem to have forgotten to consider that even in the United States, there are political issues and poverty is also a common problem to the residents. It may be true that

Environment Pollution Essay Example for Free

Environment Pollution Essay As you know, China is well known on its 5000 years history, and it’s also famous for producing poisonous food and the worst environment pollution. Living in a developing country, Chinese develop industry and handicraft industry, and making money as much as they can. Compare with environment pollution, Chinese business man more care about how much money they could make per day. There are millions of factories in China mainland. And thousands of factories are being built right now. Before factories were built, owner or designer usually choose the factory location which nearby the river or lake. Locals usually drink and take water from the river or lake. Some rivers even provide water to several cities. Usually, an industry factory could produce poisonous waste water 350 m? /h and exhaust gas or smog 14000m? /h. But each factory could treat poisonous waste water 30m? /h. that means over 300m? /h poisonous waste water cannot be treated and be discharged into river or lake. In each factory, the equipment for exhaust treatment is required, but the most factories discharge exhaust treatment into air without treatment. Industry community usually is the high incidence area of cancer and oaf. Animals which are living nearby or living in the rivers and lakes, are bigger or with strange appearance. Farmers who are local, usually take water from river or lack for irrigation and raising livestock. Locals get disease on drinking poisonous water, eating poisonous food, and breathing in seriously polluted area. In China, living healthier become people’s dream and hope. Everybody hopes long live and having a healthy life. Over 70% Chinese are not covered by health insurance, and medical bill is going higher and higher, over 85% locals cannot handle it. People usually stay at home and wait for death when they get disease. Living in polluted area make people more worry about their descendants. People start to move to foreign country for a better environment. Let descendants have a chance to live in a healthier living environment also become their goal.

Essay --

â€Å"The process of learning continues throughout one’s life says an old adage†. As one goes on learning new things, one realizes that there are many more things which one needs to learn to quench one’s thirst for knowledge. During the course of my undergraduate study I have learnt many things but I have also realized that I need to learn more to advance frontiers in my field of interest. A graduate study is the next step in my quest for knowledge and to bring out my forte to the fore. I Pavan Kumar Vanga completed my Bachelor of Technology in Computer Science Engineering at Joginpally B.R.Engineering College affiliated to Jawaharlal Nehru Technological University at Hyderabad, one of the renowned institutes for undergraduate study in India. My decision to pursue graduate study has been motivated by my objective of seeking meaningful graduation related to computers. I firmly believe that I possess the requisite background and aptitude for pursuing graduation in this field at your university with the complete knowledge of programming languages like C, C++, Java. I was fascinated by the concept of Object Oriented Concepts, Operating System and Computer Networks, which virtually shrunk the globe and its omnipresent nature. This diverse nature of these subjects with its new avenues for research motivates me to be part of this exciting field. I have excelled in academics at every step of my education. I completed my schooling from Bhashyam Public School, Hyderabad securing 83.3%. In my pre-university at Narayana Junior College, Hyderabad. I took Mathematics, Physics and Chemistry as majors and secured 90.7%. My undergraduate study was the most pivotal period for shaping my future in the right direction. I took Computer Science Eng... ... to pursue my further education in your esteemed university, as my most important years of learning stretch right ahead. The journey ahead, promises to be a challenging one, it may well be arduous and demanding at times. After a careful study of various schools and the courses offered by universities, I finally decided to apply for your university owing to the quality of courses it offers. I strongly feel that I can match the high standard of your university and contribute fruitfully for the research endeavors at your university. An assistantship besides providing financial support would give me invaluable research-teaching experience. I am keen to join as a graduate student at your esteemed department with suitable financial assistance. I thank you in anticipation for considering my candidature and giving me an opportunity to express myself. . Pavan Kumar Vanga

Down the Road: My Personal Authentic Leadership Journey Essay

Born in Rawalpindi, Pakistan, where arms and ammunition for armed forces of Pakistan are made and distributed to different locations of the country, my leadership timeline reflects that leaders are moulded by the events they encountered and overcome to become who they are today. My story begins with a father whose sole goal in life was to provide us the education that he knew was vital to our aim to be successful as role models and leaders. Because education is not all about â€Å"book† learning, my family paid special attention to educating us about morals and ethics. Via religious education, I found the virtue of being a good man with a healthy belief system. To a leader you need to have a strong foundation in values and how those values shape our every activity. Discussion Because of this emphasis on education, I found myself even more drawn to furthering my own knowledge and uncovering my strengths and weaknesses as a contributing member of society. I saw my father as a role model who placed his family’s needs above his own. By moving out of his native village, he took the first steps towards providing his children with the best possible opportunities to get good standard education and develop high moral values and ethics in their personalities. As my father is well educated, he expected that his children too reach their full potential. Unfortunately, during my higher curriculum courses I performed poorly and was forced to work even harder to improve myself. Upon reaching college, I selected to be a class representative because I saw myself as having both good interaction skills as well as the aptitude for solving problems between individuals. This was the first time that I realized that my goals to become a good leader were indeed possible and attainable. In hindsight, I see that this interaction was the basis for some leadership traits (http://www. stewart-associates. co. uk/leadership-models. aspx). For example, during conflicts I rose to the occasion and alleviated group stresses, persistently overcame dilemmas, cooperated with my fellow classmates in solving problems, was seen as a dependable role model for lower class men, and easily adapted to situations when required. This initial experience began to give me the confidence that I needed to feel that I could successfully aid my fellow college students and being a strong representative of their requests and voices (http://www. buzzle. com/editorials/9-3-2004-58861. asp). It was only due to this confidence that I persistently applied for admission to several universities in Pakistan even though I had failed to obtain admission into any high ranking universities. To my parents, this was an embarrassment and the shame that they felt tore at my heart but though I was upset I realized I was not de-motivated. Instead, I adapted and improvised to the situation and selected to do my last year in college once again so as to receive higher marks. My self-restructuring efforts paid off and I achieved higher marks than anyone had expected from me. These implemented efforts are once again the markings of a young leader and can be visually seen in the graph below: Image taken from : (http://images. google. com/imgres? imgurl=http://api. ning. com/files/pAqrWCqLQC2AgQvsxfBsUXwOyx42-xPKmO6TQFFNQ5tMD1CBzFkfU7rWUpMX6Siqa6k*LAJmr*e4wYGKq7zMGn6UmTHdk6fy/Leadershipmodel. gif. jpg&imgrefurl=http://mylinkingpowerforum. ning. com/xn/detail/u_3jluv5gj6mp9a&usg=__AwGvnrelt3BvpCbfy005kjVXiE4=&h=278&w=320&sz=13&hl=en&start=10&um=1&tbnid=7oYMmH6hwuxfUM:&tbnh=103&tbnw=118&prev=/images%3Fq%3Dleadership%2Bmodel%26hl%3Den%26sa%3DX%26um%3D1) My hard work would never go to waste and this renewed energy gave me the needed push to start my higher education at some good university. This effort ties in to the leadership model reflected by T. McGregor (1906-1964) which specifies that managers â€Å"tend to make two different assumptions about human nature. These views he explored in his theory X and theory Y† where in theory Y he states that â€Å"The expenditure of physical and mental effort in work is as natural as play or rest. † (http://www. stewart-associates. co. uk/leadership-models. aspx) My effort had indeed paid off and my father was able to send me to the UK for my higher education. It was hard, after starting the application process, Sept 11th occurred and the British embassy in Pakistan elected to close down it’s visa division for 6 months; which forced me to postpone my studies until Oct 2002. In spite of this delay, my only recourse was to kept up the hope and continue my computer course, IELTS, and TOEFL studies until April of 2002. I believe that this element of hope despite such hardships falls under the concept of a required â€Å"trait leadership† because without hope you will not feel the drive to continue on in projects, goals or objectives. While research may have shown that there are no consistent traits which make a leader there is merit to the argument that a â€Å"hope-less† leader will not be a successful one (http://www. leadership-studies. com/documents/mgmt_standards. pdf). So here I was in April of 2002 in the UK, and excited to being a new life on my own but fully aware of the hardships that I would encounter faced with a different culture. This driving difference would force me into getting a place to live, finding myself a job, and saving while I took time off from my college, Financial Training Company (FTC). I was lucky to find a living place with my childhood friends who were very supportive and I also found a job at Burger King, a local fast food restaurant. I started my Associate Accounting Technician (AAT) qualification and completed this qualification by December 2004. It was during this time that I also made several mistakes and suffered from heavy losses, both on a socially and financially level. It was not easy adapting but I learnt from any mistakes that I made. I learnt how to deal my 5 friends (both younger and older than me) living together and how to explain and assert myself when needed. I also learnt how to juggle the complexities associated with both working and going to school full time because in March of 2003 I was forced to get a job at Sainsbury’s local store. After working for Sainsbury’s for six months, I had an opportunity to step up as a supervisor and take on more responsibilities. During the interview process, I was the lucky candidate selected to become a supervisor. There were interviews held for this position and I was the successful candidate. This was very encouraging for me as my hard work and commitment to this job had paid off. The managers checked my performance track record and they found me to be perfect fit for this role. I was taken aback when they decided that I would have to undergo more training prior to being able to run a shift by myself as manager. During this period, I completed a 3 month training only to find that upper management itself changed. So here I found a challenge: when the new managers arrived at the branch they refused to promote me and official stated that I would need training for another 4 to 6 months. At that time, this became a very depressing situation for me. Even though I had passed all required tests for the position, it was under the manager’s end discretion to allow the promotion or not. Though I was disappointed, I did not lose hope and continued to struggle to my end goal. It took me another six weeks to prove myself as a good team leader who had the necessary capabilities to lead by example. That was a victorious moment for me when the store manager called me in the office and signed my promotion certificate. Due to my exposure at Sainsbury to various leadership models and techniques, I felt especially drawn to the concept of the action centered leadership structure. Via this model, I was introduced to the value of having a leader who performs activities and through these actions shows his or her employees the significance of balancing the needs of the employees with the requirements and expectations of the team. I came across many managers with different leadership styles; e. g. manager or morning shift used to prefer shop faced up and tidied while the one running the evening shift always focussed more on tills and customer service activities. For me, I saw that the true objective of an action plan is to effectively gauge what tasks must be accomplished in order for a project to be successfully completed. The leader of this situation is portrayed as a helicopter lightly gliding over the situation and having a positive overview of what is occurring through the project lifecycle. This allows for the task to been seen and directed to ensure that clear objectives are being met, and procedures are being adhered to. In the beginning I faced resistance from my own colleagues. They sometimes refused to do what I told them or argued and made lame excuses about why they could not accomplish a task. The reason for this behaviour was obvious. They felt that I who had been their co-worker just days before was now their boss. The assignment of jobs from me made them clearly uncomfortable and they rebelled. I had to handle the situation very carefully by delegating the work as well as helping them, by assuring them that though I was a team leader I was also part of the team. I could also see if there was evidence of progress and ensure that all deadlines are being met for the assignment (http://www. skagitwatershed. org/~donclark/leader/leadcon. html). This elevated view allows for the leader to guide his employees while functions are being performed to complete the project. From a higher perspective, such a leader is enabled with the vital component of seeing all aspects of the situation from the viewpoint of the task, the team, and the individual within the team. The team will see my commitment to the task assigned, and feel the same level of purpose that I feel. This will allow the team to grow in their cohesion, drive for success, and gleam trust from each other. To an individual, this status allows for individual growth in their career objectives because they feel that their contribution is being acknowledged and is evident in the team circles. Feedback both for the leaders as well as from the leadership capacity allows for better commitments, respect, security, and change of direction if required. Key to this model is the evidence of plans being successfully outlined and modified if required (http://www. stewart-associates. co. uk/leadership-models. aspx). Such leaders are aware that sometimes change is necessary for a project to be successful. Some of my workers were habitually taking longer breaks, not turning up for work and even stealing stock. Because of my strong leadership traits I able to convert many of them into giving up their bad habits and feeling that they could be good workers. This act of situational leadership enforced the concept that I needed to coach, direct, support, and delegate activities and behaviours for my co-workers (http://www. chimaeraconsulting. com/sitleader. htm). One supportive characteristic was my decision was my decision to not take illegal action against one of my co-workers who my deputy manager disliked. I found myself faced with extra work and stress because of his anger, but because I was a strong believer in Thorton’s 3C leadership model (challenge, confidence, coaching) I felt that my personal challenge in this case was to bear up under the difficulty and coach my employees into sharing my goals and becoming inspired by them (http://www. quickmba. com/mgmt/leadership/3c/). If I had given into the deputy manager’s illegal tactics I would destroy the confidence that they had begun to feel in my and my efforts to help them be successful. My self-confidence and ambition led me to seek employment in a company which also felt similarly attuned, Dixons Plc. At Dixons, I was hired as a sales advisor, where within weeks I showed my employers my excellence in performance. They rewarded me with huge bonuses and commissions. They too believed in the Thorton’s 3Cs Leadership Model and challenged me to benchmark my progress and highlighted my strengths and how I could become even more successful. Enriched by this experience, I was only too happy to continue my learning in how to arrange credit agreements with the HFC bank and how to facilitate our customers with after sales services. This continued to build up my confidence because the challenging goals that were set by my company were attainable and they showed me that I had the ability to reach the sales goals and quotas expected from me. Concluding Remarks: My experiences have molded me from a timid young man to an assertive one. Without the guide my father, my manager, and my exposure to the working world and its expectations from me I would be unable to be the leader that I am today. I hope that by learning about new leadership techniques I may one day be able to progress into an even more experienced managerial role. I believe that my leadership traits and qualities have enriched my life and aided me in my attempts to overcome the hurdles and challenges thrown my way. References: Bass, Bernard (1990). From transactional to transformational leadership: learning to share the vision. Organizational Dynamics, Vol. 18, Issue 3, Winter, 1990, 19-31. Bolden, R. , Gosling, J. , Marturano, A. and Dennison, P. A REVIEW OF LEADERSHIP THEORY AND COMPETENCY FRAMEWORKS (2003). Retrieved March 27, 2009 from http://www. leadership-studies. com/documents/mgmt_standards. pdf Clark, Don. Concepts of Leaders. Retrieved March 27, 2009 from http://www. skagitwatershed. org/~donclark/leader/leadcon. html Chimaera Consulting Limited (1999). Situational Leadership. Retrieved March 27, 2009 from http://www. chimaeraconsulting. com/sitleader. htm Thornton, Paul B. Be the Leader, Make the Difference Thornton, Thornton’s 3-C Leadership Model. Website. Retrieved March 27, 2009 from http://www. quickmba. com/mgmt/leadership/3c/ Models and Theories. Website. Retrieved March 27, 2009 from http://www. stewart- associates. co. uk/leadership-models. aspx Leadership Qualities. Retrieved March 27, 2009 from http://www. buzzle. com/editorials/9-3-2004-58861. asp

We Must Build a Culture of Peace Essay - 1091 Words

We Must Build a Culture of Peace Think global, act local is an appealing slogan, but the advice falls short. We live in a world where our best friends live on different continents and we converse more with our neighbor in Nigeria than our neighbor next door. No longer is it logical to say, Charity begins at home. Instead, our work for human dignity and human rights must be carried on everywhere at once. To create a global culture of peace, youth of the new millennium must think and act both global and local contemporaneously. Youth with a burning inner desire to see a global culture of peace must seek opportunities and relationships in which to demonstrate peace. Over 50 years ago, a child fugitive knew this†¦show more content†¦Youth would meet to have fun, learn about each others differences and similarities, assess the needs of the community, and then go out diverse but united into our neighborhoods to meet those needs. Our multicultural cohesiveness and desire to help the community would serve as an example that all peoples can work together to create a culture of peace. We could raise money for our service projects and raise community awareness of global cultures simultaneously by sponsoring international dinners, multicultural folk dance exhibitions, foreign language fairs, art fairs with a multicultural theme, foreign film festivals, and peace concerts featuring ethnic music. While acting at the local level, young people must also act at the national level to promote peace. Letters, phone calls, emails, and petitions to Congressmen and the President make a difference. Youth can join national organizations, such as Students Against Violence Everywhere, which have chapters in several states. We can join other national organizations, such as National Youth in Action Campaign, which sponsor national-level youth action councils, youth conventions, and youth action summits linking young people across the country to lobby and advocate for human rights, stricter gun laws, disarmament, hate crime legislation, etc. In addition, there are nationalShow MoreRelatedThe War Of The Vietnam War752 Words   |  4 Pagesand is often declared following such events. The Vietnam War is notably one war that has enraged many American citizens thereafter. It is understandable that President Kennedy would want to become involved in a war that is governmentally motivated; we have war to overthrow regimes and conquer land. Moreover, a possible cause of the Vietnam War could have been to overthrow the Communist regime so that no more people would be forced to live in the sphere of a homologous influence. (Source E) In dueRead MorePeace: the Practice of Intercultural Respect, Reconciliation and Solidarity1689 Words   |  7 PagesPeace: The Practice of Intercultural Respect, Reconciliation and Solidarity The concept of Peace has been around longer than one can imagine. And although it can be defined in many ways depending on the perspective and source—whether you are an individual, a government unit, or a mobilized group with a common cause, Peace has ultimately one basic meaning—the absence of hostility or the absence of fear of hostility. Usually it is defined as a state of ‘harmony’ – and this state is emphasized byRead MoreHow Stress Is Caused By My Own Action And Responses1620 Words   |  7 Pagesbring value to your team; communicating and developing a strong culture is essential for a reality based environment. Finally, Wakeman, talks about, would you rather be right, or wildly successful in find peace section. Reality-based leaders are different, they are less talk more action. They are willing to forgive, refrain from judging others and servers. They are humility in action (35). As leaders you are expected to lead by example, build relatio nship and have a positive attitude. Another topic discussedRead MoreThe uses of Firearms by civilians are very dangerous, and its history needs to be studied. Many1700 Words   |  7 PagesMany wars and accidents in civic life made many countries prohibit keeping guns and firearms by individuals, but there are some other countries that continue to keep guns, such as the United States and the United Kingdom. I will focus on the gun culture in the United Kingdom from 1689 to 1997. Because the Unite King start allowing individual keeping guns by Bill of Rights in 1689, the 1689 Bill of Right guaranteed British subject certain rights. People consider that it was a manifestation of theirRead MoreEssay on Both Globalization and Localization Provide Benefits1566 Words   |  7 Pageswithout the importation of foreign goods. In globalization, there would exist complete openness in the political, economic and cultural realm. This would allow for free travel and trade. People would have the opportunity to learn about each other’s culture. There would be free importation and exportation of goods so each state could be dependent on each other and would not have to be self-sufficient. The down-fall, though, is that each state becomes greatly affected by one another. The Asian economicRead MoreThe Century Of The Common Man By Henry Wallace1112 Words   |  5 PagesHenry Wallace shared a similar vision of a future world peace and progression, but he opposed Luce’s methods in achieving it. Wallace was born in a town in rural Iowa and was deeply influenced by the culture. He admired the agrarian lifestyle and strong sense of community, both of which would influence his values later in life. After patenting a successful strain of corn that produced greater yield and resisted disease better than norm al corn, Wallace built a large business where he learned valuableRead MoreCorporate Social Responsibility Corporate Social Responsibility is define as intended actions of an800 Words   |  4 Pages As part of their relief effort, BreadTalk created the ‘Ping Chun Xiong also known as Peace Panda The Panda shaped bun come with four different expressions that represent the terror of the 7.8 magnitude Sichuan earthquake on 12 May 2008. All the profit raised went to the Chinese Embassy and Red Cross Societys China Earthquake Appeal Fund. Even though BreadTalk doesn’t benefit from the sales for the Peace Panda but the CSR program has showed sympathy and kindness which may attracted customerRead MoreThe Civil Rights Act Of 1964843 Words   |  4 PagesDue to the international focus, cultural elements and global mission of the organization, Peace Mantle’s executive team is committed not only to attracting and retaining a talented and diverse team of individuals offering an invaluable set of experiences, perspectives and backgrounds, but to enhancing this collaborative effort by creating a culture of ease, respect and appreciation. In the spirit of Peace Mantle’s corporate commitment to best practices in the area of diversity and inclusion, andRead MoreRhetorical Analysis Of Malala Yousafzai Nobel Peace Prize Speech726 Words   |  3 PagesYousafzai Nobel Peace Prize Speech Analysis â€Å"I am those 66 million girls who are deprived of education. And today I am not raising my voice, it is the voice of those 66 million girls.† Malala Yousafzai makes this statement in her speech to the Nobel Committee as the first Pakistani and, at the age of sixteen, the youngest person to receive the Nobel Peace Prize Award. Malala was unfortunately shot in the head by a member of the Taliban, due to the fact that she defied a culture that did not allowRead MoreAnalysis Of John Paul Lederach s The Moral Imagination778 Words   |  4 PagesThe Art and Soul of Building Peace goes could only have been written by someone who had spent many years in the field of conflict management. With its underlying focus of the essence of peacebuilding, it looks far beyond what one may learn in any textbook or seminar. While the first 8 chapters of the text are ripe with areas for further analysis, here I will focus only on theme, found in one chapter, in the interest of brevity. In c hapter 2 of The Moral Imagination we are introduced to real life